Refund Policy

We do not offer refunds for change of mind or incorrect size, so please consult our size guide before making a purchase.

For a return based on a misprint/damaged/defective item/lost package please contact hello@shopcarnabys.com.

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received.

For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date.